Reaches you by phone call · Public web warning · 08 Oct
Capitec’s fraud centre describes vishing calls in which fraudsters pretend to be from Capitec’s ‘Fraud Clearance Department’, often after a scam SMS about unauthorised debit orders, and persuade victims to perform transactions in the app.
Fraudster calls claiming to be from Capitec fraud support about suspicious debit orders; they build trust, then instruct the victim to ‘authorise a refund’, sign in, pay a levy, perform a send-cash transaction or otherwise approve a payment.
Different pages, same playbook — matched by what they do, not just the brand.
Capitec’s tax-season warning says scammers impersonate SARS via fake emails and SMSs, saying the victim owes money or is due a refund and must click a link/open an attachment; the fake site asks for personal details or payment, and links may install malware.
A recent South African scam report describes a Capitec phishing attempt sent via WhatsApp link, disguised as a legitimate bank notification.